Kall Out KO – Terms of Service

Welcome to Kall Out KO, a platform owned and operated by Squadifi Ltd, a company registered in England and Wales (Company No. 13853322), with its registered office located at:

These Terms of Service ("TOS") are a legally binding agreement that governs your access to and use of the Kall Out KO platform, services, mobile applications, content, and any associated websites including www.kallout.io (collectively referred to as the "Platform").

By registering for, accessing, or using the Platform, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Platform.

1. Introduction

Kall Out KO is a dynamic, skill-based competitive gaming and streaming ecosystem designed for streamers, gamers, content creators, and audiences. Our platform offers a central hub for real-time interaction, game-based competition, and content monetisation, powered by immersive tools and innovative digital features.

Through the Platform, users can:

• Host and participate in skill-based 1vs1 battles and multiplayer competitions, streamed live to audiences across the globe.
• Broadcast live gameplay or events, using integrated streaming tools or external platforms such as YouTube and Twitch.
• Engage audiences in real time through chats, reactions, digital gifting, shoutouts, and other interactive features.
• Purchase and use in-platform digital assets, such as Tokens, Belts, and other virtual goods, to unlock content, enter challenges, or reward participants.
• Monetise activities through win-based rewards, audience gifting, event hosting, and performance-based incentives.

These Terms also apply to users accessing Kall Out KO via mobile apps (iOS/Android) or gaming consoles (e.g., PlayStation, Xbox). Platform-specific limitations or terms may apply depending on your device or app store provider. Please refer to Section 14: Platform-Specific Terms for more details.

Kall Out KO is committed to providing a fair, engaging, and secure environment where competitive creativity and audience interaction thrive. Whether you're a casual player, a seasoned streamer, or a fan, the platform empowers you to participate in digital battles and connect through content.

2. User Agreement & Acceptance of Terms

By accessing or using the Kall Out KO Platform, you acknowledge and agree to enter into a legally binding agreement with Squadifi Ltd, the operator of the Platform, and to comply with the following conditions:

2.1 Eligibility

• You must be at least 18 years of age to create an account, use the Platform, and participate in any competitive challenges or events.
• By using the Platform, you affirm that you are of legal age in your jurisdiction and have the legal capacity to enter into this agreement.
• If you are under the age of 18, you are strictly prohibited from registering or participating in any capacity.

2.2 Acceptance of Terms

By clicking "Sign Up", "Create Account", or any similar action, or by otherwise accessing or using any part of the Platform, you agree to be bound by:

• These Terms of Service (TOS),
• Our Community Guidelines,
• Our Privacy Policy,
• Any other policies or rules provided by Squadifi Ltd, including but not limited to the Age Verification & Child Safety Policy, Refund & Withdrawal Policy, and Digital Goods & Virtual Currency Policy.

2.3 Authority to Bind an Entity

If you access or use the Platform on behalf of a company, organisation, or other legal entity, you represent and warrant that:

• You are authorised to act on behalf of and legally bind that entity to these Terms.
• Your use of the Platform shall constitute acceptance of these Terms by the entity you represent.

2.4 Age Verification

• Squadifi Ltd employs age verification procedures to ensure compliance with our eligibility requirements.
• By using the Platform, you agree to undergo such checks where necessary.
• Any falsification of age or identity may result in immediate suspension or termination of your account.
• For more details, please refer to our Age Verification & Child Safety Policy.

3. Account Creation & Responsibilities

To access most features of the Kall Out KO Platform, you must create a user account. This process involves providing accurate and complete information and agreeing to the responsibilities outlined below:

3.1 Account Registration

• When registering, you agree to provide truthful, current, and complete information as prompted during the sign-up process.
• You must not use false information, impersonate another person or entity, or create an account for anyone other than yourself without appropriate authorisation.

3.2 Account Security

• You are fully responsible for safeguarding your login credentials, including your username, password, and any linked authentication methods (e.g. email or 2FA).
• You agree to maintain the confidentiality of your login details and not share your account access with any other individual or entity.
• If you believe your account has been compromised or accessed without your permission, you must notify our support team immediately at support@kallout.io.

3.3 Multiple Accounts

• Each user is allowed to create only one personal account.
• The creation or use of multiple accounts, whether to gain an advantage, avoid enforcement actions, or manipulate outcomes, is strictly prohibited.
• Violations may result in temporary or permanent suspension of all related accounts.

3.4 Account Recovery & Support

• If your account is lost, compromised, or suspended due to suspicious activity, you may request recovery through our Security & Fraud Prevention Policy.
• Recovery is subject to identity verification and compliance with Platform security protocols.
• Squadifi Ltd reserves the right to deny recovery requests if sufficient verification cannot be provided.

4. Platform Services & Wagering

The Kall Out KO Platform, operated by Squadifi Ltd, provides services that enable users to compete in skill-based digital challenges and events. These competitions may involve virtual stakes in the form of in-platform currencies known as Tokens and Belts.

Some features may vary depending on whether you access the Platform via web, mobile app, or console. Platform-specific limitations apply (see Platform-Specific Terms).

4.1 Skill-Based Competitions

• All challenges, matches, and tournaments hosted on the Platform are designed to be games of skill, where the outcome is determined by user performance, ability, and strategy—not chance.
• Users may initiate or accept competitive matches where virtual stakes are placed. These stakes include:
  • Tokens – Purchased with real currency and used to enter events, purchase items, or unlock features.
  • Belts – Used to represent skill level and commitment; wagered in challenges for progression and rewards.

4.2 No Gambling or Games of Chance

• Kall Out KO does not support or facilitate gambling. The platform does not involve randomised outcomes, loot boxes, betting odds, or games of chance.
• Because outcomes are skill-based and user-determined, the Platform operates outside the scope of gambling laws in most jurisdictions.

4.3 Legal Compliance by Users

• Users are solely responsible for understanding and complying with the laws and regulations of their own jurisdiction concerning skill-based gaming and digital competition.
• If your local laws restrict participation in such platforms or require specific permits, you must refrain from using these services unless in full compliance.

4.4 In-Platform Currency Terms

• All virtual items and currencies, including Tokens and Belts, are governed by the Platform's Digital Goods & Virtual Currency Policy.
• These virtual assets do not represent real-world monetary value and may be subject to expiration, forfeiture, or Platform removal under specific terms.
• Users may convert certain assets into credits, which are eligible for withdrawal under defined conditions and may be subject to fees and identity verification.

For full details on digital currencies, purchasing, limitations, and withdrawal processes, please refer to our Digital Goods & Virtual Currency Policy.

4.5 Beta Features Disclaimer

• Certain parts of the Platform—such as streaming automation tools, mini-games, AI integrations, or mobile app features—may be released in beta for early access, testing, or limited rollout purposes.
• These features are provided "as is", may contain bugs or incomplete functionality, and may be modified, suspended, or removed at any time without notice.
• Squadifi Ltd does not guarantee performance, compatibility, uptime, or uninterrupted access to any beta feature and shall not be held liable for any issues resulting from its use.
• Participation in beta programs may be subject to additional terms, user feedback collection, or non-disclosure agreements where applicable.

5. Payments, Fees & Withdrawals

All monetary and virtual transactions on the Kall Out KO Platform are managed by Squadifi Ltd and are subject to the terms below. By transacting on the Platform, you agree to the following conditions:

5.1 Deposits & In-Platform Transactions

Users may deposit funds to purchase Tokens, which can be used to:

• Enter paid challenges or events.
• Purchase digital items such as Belts, tickets, or gifts.
• Unlock premium or custom features.

Deposits are processed via secure third-party payment providers. Squadifi Ltd does not store your card or bank details.

5.2 Virtual Stakes & Winnings

• In-platform events may involve staking Tokens or Belts, with winners receiving corresponding Credits.
• Credits may be eligible for withdrawal, subject to platform rules, fees, and verification.
• All virtual rewards are governed by the Digital Goods & Virtual Currency Policy.

5.3 Platform Fees

Squadifi Ltd applies fees to certain activities, including:

• Token purchases.
• Credit withdrawals.
• Hosting paid events or custom arenas.

Fees vary by subscription tier (e.g. Standard, Premium, Partner). Premium users may receive reduced withdrawal fees and additional benefits.

5.4 Withdrawals

Credits may be withdrawn to a verified bank or payment account, subject to:

• Up to 5 working days processing time.
• Identity verification (KYC).
• Compliance with anti-fraud and anti-money laundering checks.

Squadifi Ltd may suspend or deny withdrawals if suspicious activity is detected.

5.5 Refunds

Refunds are not guaranteed and will be considered on a case-by-case basis, such as:

• Technical issues or failed transaction processing.
• Account breaches or unauthorised activity.

Refunds may take up to 10 working days and will only be issued to the original payment method.

Full details are available in our Refund & Withdrawal Policy.

5.6 Subscription Terms

If you choose to upgrade to a Premium, Partner, or other paid subscription tier, the following additional terms apply:

Recurring Billing:

Subscriptions are billed automatically on a recurring basis (monthly or annually, depending on your selection) using the payment method on file.

Benefits:

Subscription benefits may include reduced fees, priority support, exclusive events, enhanced visibility, and in-platform perks. These may vary and are described at the time of sign-up.

Cancellations:

You may cancel your subscription at any time through your Account Settings > Billing & Subscriptions. Cancellation prevents future renewals but does not refund the current billing cycle.

Trial Periods & Promotions:

If a trial or promotional period is offered, it will convert to a paid subscription unless cancelled before the trial ends.

No Refunds on Active Periods:

Once a subscription term begins, it is considered active and non-refundable, except where required by law.

Failed Payments:

If we are unable to process a payment, we may suspend your subscription benefits until payment is successfully completed.

For full terms, refer to our Subscription Terms & Billing Policy.

5.7 Affiliate & Referral Program Disclaimer

If you participate in the Platform's referral or affiliate program—such as earning rewards for inviting new users—the following conditions apply:

Reward Eligibility:

Rewards (e.g. Tokens, Credits, in-platform perks) are earned only after successful verification of referred users and their actions (e.g. sign-up, participation, or deposit). Rewards are not guaranteed.

Non-Refundable & Non-Withdrawable:

Referral rewards are non-refundable and may not be withdrawn unless expressly allowed under program terms.

Right to Modify or Suspend:

Squadifi Ltd reserves the right to change, pause, or cancel the referral or affiliate program at any time without notice.

Anti-Fraud Enforcement:

We reserve the right to disqualify accounts or withhold rewards if we detect:

• Fake or duplicate accounts.
• Self-referrals.
• Misleading promotion or abuse of the system.

All referral activities must comply with the Platform's Community Guidelines, Fraud Prevention Policy, and applicable laws. Violations may result in account sanctions or removal from the program.

6. Prohibited Conduct

To ensure a secure, inclusive, and competitive environment for all users, Squadifi Ltd strictly prohibits certain behaviours on the Kall Out KO Platform. By using the Platform, you agree not to engage in any conduct that undermines fair play, user safety, brand integrity, or system reliability.

Violations of this section may result in warnings, temporary suspension, or permanent banning of your account, at Squadifi Ltd's sole discretion.

6.1 Cheating, Collusion & Match Manipulation

Users must not:

• Use third-party software, bots, scripts, or exploits to gain an unfair advantage.
• Collude with other players to manipulate the outcome of matches or events.
• Engage in match-fixing, score tampering, or any form of pre-arranged results.
• Use fake accounts or impersonation to bypass platform rules or secure unearned rewards.

6.2 Abuse, Harassment & Hate Speech

The following behaviours are strictly prohibited:

• Harassing, threatening, doxxing, or stalking other users.
• Using discriminatory, hateful, racist, sexist, or homophobic language.
• Engaging in verbal abuse or inciting violence through voice chat, text chat, or content creation.

6.3 Inappropriate or Illegal Content

You may not stream, share, or post:

• Pornographic, sexually explicit, or violent content.
• Illegal activities including but not limited to drug use, weapons display, or underage participation.
• Copyrighted material without the appropriate licence or permission.

6.4 System Abuse & Platform Interference

Users must not:

• Attempt to hack, reverse-engineer, or otherwise interfere with the Platform's code, services, or databases.
• Distribute malware, spyware, or phishing links via the Platform or its communication tools.
• Exploit bugs, report false claims, or manipulate platform tools in a way that disrupts service for others.

6.5 Enforcement

• All reported violations are reviewed in accordance with our Moderation & Enforcement Policy.
• Squadifi Ltd reserves the right to issue warnings, suspend accounts, revoke earnings, or permanently ban users who breach these Terms.
• In severe cases, Squadifi Ltd may report criminal activity to law enforcement authorities.

6.6 User-Generated Content (UGC) Moderation Rights

• Users are responsible for all content they create, upload, stream, or share on the Platform.
• Squadifi Ltd reserves the right to remove, restrict, or moderate any user-generated content that:
  • Violates platform rules, values, or brand guidelines.
  • Causes reputational risk or community disruption—even if the content is not illegal.
  • Is deemed inappropriate for the audience or context of the platform.
• Content moderation may be enforced without prior notice and is not limited to flagged content; Squadifi Ltd may act proactively to maintain community and brand standards.

For complete behavioural standards, enforcement actions, and appeal procedures, please refer to our Community Guidelines and Moderation & Enforcement Policy.

7. Content & Copyright

The Kall Out KO Platform supports creativity, competition, and community by enabling users to stream, post, and share content. To protect all parties and ensure compliance with legal and platform standards, the following rules apply to user-generated content ("UGC").

7.1 User Ownership of Content

As a user, you retain full ownership of any original content you create or upload to the Platform, including but not limited to:

• Live streams
• Uploaded videos
• Profile images and avatars
• Comments, posts, and in-game or event chat
• Custom overlays, graphics, emotes, audio clips, or visuals

Your content remains yours. However, by using the Platform, you acknowledge and agree to grant Squadifi Ltd limited rights to use that content, as outlined below.

7.2 Licence Granted to Squadifi Ltd

By uploading, posting, streaming, or otherwise making content available through the Platform, you grant Squadifi Ltd a non-exclusive, worldwide, royalty-free, transferable, and sub-licensable licence to:

• Host, reproduce, display, stream, store, distribute, and otherwise use your content on the Platform and any services directly associated with it.
• Use your content for marketing, promotional, product development, or community engagement purposes, including but not limited to highlight reels, social campaigns, platform showcases, competitions, and feature demonstrations.

This licence remains in effect for as long as your content is available on the Platform, or until revoked under Section 7.3.

7.3 Revoking the Licence

If you wish to revoke the licence granted to Squadifi Ltd, you must submit a formal request to support@kallout.io, including:

• A clear description or link to the content you wish to remove.
• Proof of account ownership (e.g. registered email, ID verification if needed).
• Any legal, ethical, or privacy rationale for the removal request.

Squadifi Ltd will evaluate such requests in good faith and may remove the content unless it is required for:

• Legal compliance
• Internal investigations
• Enforcement records
• Platform operations or backups

7.4 Prohibited Content & Copyright Infringement

You may not upload, stream, or distribute any content that:

• Infringes upon any third party's intellectual property, including copyright, trademark, or publicity rights.
• Contains music, images, audio, or video that you do not have the rights or permissions to use.
• Is in violation of any local, national, or international laws or the Community Guidelines of the Platform.

You are solely responsible for ensuring you have all necessary permissions for any content you post, including for co-creators, background audio, visuals, and other IP assets.

7.5 Reporting Infringement

If you believe your intellectual property has been used or shared on the Platform without authorisation, please report it immediately by contacting support@kallout.io with the subject line: "DMCA or Copyright Infringement Notice".

Your complaint should include:

• A detailed description of the copyrighted work.
• The specific content in question and where it appears on the Platform.
• A statement confirming you are the rights holder or authorised to act on their behalf.

All valid notices will be handled in accordance with the UK Copyright, Designs and Patents Act 1988 and applicable global copyright law frameworks.

For full terms related to intellectual property ownership, licensing, takedowns, and fair use, please consult our Content & Copyright Policy.

8. Privacy & Data Protection

Squadifi Ltd is committed to protecting your privacy and ensuring that your personal data is collected, processed, and stored in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

This section outlines how we collect, use, and safeguard your data when you access or use the Kall Out KO Platform.

8.1 What Data We Collect

We may collect and process the following categories of personal and activity-based data:

• Account Information: Name, email address, date of birth, username, profile image, password (hashed), and account preferences.
• Gameplay & Platform Activity: Match history, belt level, win/loss records, streaming behaviour, virtual currency transactions (tokens, credits, belts), audience engagement, and user-generated content.
• Transaction Data: Payment confirmations, deposits, withdrawals, purchase history, and subscription status.
• Device & Location Data: IP address, browser type, operating system, device identifiers, language preferences, and approximate geolocation.
• Communications: Messages, support queries, dispute records, and moderation logs.
• Third-Party Account Data: Information retrieved from connected accounts such as:
  • Streaming platforms (YouTube, Twitch): Channel name, profile picture, upload history, viewer data, engagement metrics, and streaming activity.
  • Gaming accounts (e.g. Epic Games, Riot, Xbox, PlayStation): In-game username, match data, ranking, achievements, and relevant game metrics.

8.2 How We Use Your Data

Your data is processed to:

• Register, manage, and personalise your account.
• Enable gameplay, match-making, and event participation.
• Provide performance-based content recommendations.
• Power features like leaderboards, analytics, XP progression, and gifting.
• Facilitate deposits, withdrawals, and in-platform purchases.
• Detect fraud, cheating, and suspicious behaviour.
• Improve platform features and user experience.
• Comply with legal obligations (e.g. anti-money laundering, age verification).

8.3 Third-Party Integrations (Streaming & Gaming Platforms)

When you connect your third-party accounts (e.g. YouTube, Twitch, or supported gaming platforms) to Kall Out KO, you authorise us to retrieve limited data from those services. This may include:

• Your public profile and content activity on streaming platforms.
• Your game statistics, usernames, and match data from linked gaming accounts.

We use this data to:

• Recommend opponents and events suited to your skill level.
• Auto-populate user stats and gameplay history for profile displays.
• Enable performance-based monetisation and streamer analytics.
• Improve matchmaking, leaderboard rankings, and XP progression.

You can disconnect any linked third-party account at any time from Account Settings > Linked Accounts, or request full disconnection by emailing support@kallout.io.

8.4 Data Storage & Security

• All personal data is stored on secure UK-based or GDPR-compliant servers.
• We use industry-standard encryption, access controls, and monitoring to protect your data from unauthorised access, loss, or misuse.
• Only authorised personnel may access sensitive data, and solely for operational or compliance purposes.

8.5 Your Rights Under UK GDPR

As a data subject, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or outdated data.
• Delete your data ("right to be forgotten"), subject to legal obligations.
• Object to certain types of data processing or profiling.
• Restrict processing under specific conditions.
• Port your data to another service provider upon request.

To exercise any of these rights, email support@kallout.io with your request. We may require proof of identity to process your request securely.

8.6 Data Retention & Deletion

• We retain user data only for as long as necessary to fulfil operational, legal, or security requirements.
• Upon account deletion, most personal data will be securely removed or anonymised within 30 days.
• Some data (e.g. financial records or moderation reports) may be retained for up to 6 years where legally required.

For more details, please refer to our Privacy Policy and Cookies Policy. If you have concerns about your data or its handling, contact support@kallout.io.

9. Dispute Resolution

At Squadifi Ltd, we are committed to resolving disputes in a transparent, fair, and efficient manner. This section outlines the procedures users must follow if a disagreement arises in relation to the use of the Kall Out KO Platform or its services.

9.1 Initial Resolution Process

If you experience an issue or have a dispute concerning your account, match outcome, transaction, moderation action, or any platform-related activity, you must first contact our Support Team at support@kallout.io.

Include all relevant information such as:

• Username and registered email
• Description of the issue or dispute
• Relevant screenshots or links (if applicable)

Our Support Team will review your case and aim to respond within 5 working days.

9.2 Internal Review & Moderation Panel

• If the issue cannot be resolved through initial support, it may be escalated to our internal moderation or compliance team for formal review.
• You will be notified of the decision, including any actions taken, such as refunds, account reinstatement, penalties, or clarifications of policy.

9.3 Third-Party Arbitration

If a satisfactory resolution cannot be reached through our internal procedures, users have the right to escalate the dispute to binding third-party arbitration, in accordance with the laws of England and Wales.

Arbitration will be conducted by a recognised UK-based arbitration body or service, and:

• Proceedings will be in English.
• Each party is responsible for their own legal and administrative costs unless otherwise determined by the arbitrator.

9.4 Exclusions & Limitations

• Disputes related to account bans for gross misconduct, fraud, or breach of applicable law may not be eligible for arbitration.
• Squadifi Ltd reserves the right to seek injunctive relief or legal remedy through court proceedings where necessary to protect its services, platform integrity, or intellectual property.

For more detailed procedures and definitions, please refer to our Dispute Resolution Policy. If you feel your rights under these Terms have been violated, please contact us at support@kallout.io.

10. Termination & Suspension

To maintain a safe, fair, and legally compliant environment, Squadifi Ltd reserves the right to take enforcement action against accounts that breach the Kall Out KO Terms of Service or associated platform policies. This section outlines the conditions under which accounts may be suspended or terminated, and the options available to users.

10.1 Suspension & Termination by Squadifi Ltd

Your account may be suspended temporarily or terminated permanently without prior notice if you:

• Violate these Terms of Service, the Community Guidelines, or any other official policy.
• Engage in cheating, harassment, fraudulent activity, or other forms of abuse.
• Upload or stream prohibited content or infringe on intellectual property rights.
• Attempt to exploit platform systems or compromise the experience of other users.
• Fail to comply with required identity verification or provide false registration information.
• Are found to be involved in multiple account misuse, account sharing, or collusion.

In all cases, Squadifi Ltd reserves full discretion over the enforcement actions taken. These may include:

• Temporary or permanent account suspension.
• Reversal or forfeiture of winnings, tokens, or belts.
• Revocation of access to certain features.
• Removal of user-generated content.
• Restriction from future participation or event hosting.

10.2 Voluntary Account Closure by User

You may request to close or delete your account at any time for any reason by:

• Visiting your Account Settings > Privacy & Security > Close Account, or
• Emailing support@kallout.io with your username and a formal request for deletion.

Upon closure:

• Access to your account and digital assets will be permanently revoked.
• Any remaining credits, tokens, or belts may be forfeited, unless a withdrawal request is submitted in accordance with our Refund & Withdrawal Policy.
• Your personal data will be deleted or anonymised in accordance with our Privacy Policy, subject to retention laws.

10.3 Appeals & Review Process

If you believe your account was suspended or terminated in error, you may submit a formal appeal via email to support@kallout.io, including:

• Your username and registered email
• A description of the issue or dispute
• Any evidence or supporting information

We will review appeals on a case-by-case basis, and decisions will be final unless additional evidence becomes available.

For full enforcement criteria, escalation timelines, and user appeal procedures, please refer to our Moderation & Enforcement Policy.

11. Liability & Indemnity

The use of the Kall Out KO Platform is provided "as is" and "as available," without warranties of any kind. Squadifi Ltd disclaims all liability to the fullest extent permitted by law. This section outlines the limitations of our responsibility and your agreement to indemnify us against claims arising from your actions on the Platform.

11.1 Limitation of Liability

To the maximum extent permitted by applicable law, Squadifi Ltd (including its directors, officers, employees, contractors, and affiliates) shall not be held liable for:

• Any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or goodwill.
• Disruptions or unavailability of the Platform, including outages, technical issues, latency, or third-party service failures (e.g. payment gateways, game APIs, streaming integrations).
• Disputes between users, such as disagreements over match outcomes, gifts, virtual stakes, or in-platform communication.
• Loss of digital assets (tokens, belts, credits) due to user error, account compromise, or enforcement actions.
• Any harm caused by content uploaded, streamed, or shared by other users (including offensive, infringing, or false information).
• Delay or failure to perform obligations due to events beyond our control (force majeure), including acts of God, cyberattacks, natural disasters, or regulatory restrictions.

Squadifi Ltd's total cumulative liability for any claim arising under or related to this agreement shall not exceed the amount you have paid to the platform in the preceding 12 months prior to the claim.

11.2 User Indemnity

By using the Platform, you agree to indemnify, defend, and hold harmless Squadifi Ltd, its affiliates, officers, employees, and partners from and against any and all third-party claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to:

• Your use or misuse of the Platform or its services.
• Any violation of these Terms, Community Guidelines, or applicable laws.
• Content you upload, stream, or share, including intellectual property violations, defamation, or unlawful content.
• Your interaction with other users, including disputes, misconduct, or harassment claims.
• Any breach of third-party terms, such as those from Twitch, YouTube, or gaming platform integrations.

You agree to cooperate with us in good faith in the defence of any such claim.

For further legal limitations, disclaimers, and enforcement positions, please consult our Legal Compliance Policy.

12. Updates & Changes

The digital environment is constantly evolving, and Squadifi Ltd may revise, update, or expand the Terms of Service and related policies to reflect platform changes, legal requirements, or operational improvements. This section explains how changes will be made, communicated, and applied.

12.1 Right to Modify Terms

Squadifi Ltd reserves the right to modify, update, or replace any portion of these Terms at any time, at its sole discretion.

Changes may reflect:

• New features, tools, or services on the Platform
• Amendments required by law or regulation
• Operational improvements, pricing adjustments, or user feedback
• Updates to dispute resolution, security, or data privacy policies

12.2 Notification of Changes

• Minor or administrative changes (e.g. formatting, spelling corrections, clarification of language) may be applied without notification.
• For material changes (e.g. user rights, data handling, monetisation rules, or enforcement procedures), users will be notified through one or more of the following methods:
  • Email to the registered address on file
  • Prominent in-platform banners or pop-up notifications
  • An update notice on the Policy Updates Page

12.3 Acceptance of Updates

• Your continued use of the Kall Out KO Platform after changes become effective constitutes acceptance of the updated Terms.
• If you do not agree to the revised Terms, you must discontinue use of the Platform and may request account closure under Section 10.

For a record of all past amendments and future revisions, visit our Policy Updates Page or contact us at support@kallout.io for historical copies.

13. Governing Law & Jurisdiction

These Terms of Service and any related documents, policies, or agreements between you and Squadifi Ltd are governed by the laws of England and Wales, regardless of your country of residence or where you access the Platform.

13.1 Applicable Law

• These Terms shall be interpreted, construed, and enforced in accordance with the laws of England and Wales, without regard to any conflict of law principles.
• This applies to all legal obligations, disputes, or claims arising from or related to your use of the Kall Out KO Platform.

13.2 Jurisdiction

• You agree that any legal action, proceeding, or dispute that cannot be resolved through our internal or arbitration process (as outlined in Section 9) shall be brought exclusively before the courts of England and Wales.
• You consent to the exclusive jurisdiction and venue of these courts for any such dispute.

13.3 Consumer Rights Notice

If you are a user located outside of the United Kingdom and local laws grant you certain non-waivable consumer rights or protections, these Terms do not override those statutory rights.

14. Platform-Specific Terms

These Terms apply to your use of Kall Out KO regardless of the device or platform you access it from—including desktop web, mobile apps (iOS/Android), and gaming consoles (e.g., PlayStation, Xbox). Some features may be subject to specific terms based on your device or distribution platform.

14.1 Apple App Store (iOS) Terms

If you access or download the Kall Out KO app via the Apple App Store:

• These Terms are between you and Squadifi Ltd, not Apple Inc.
• Apple is not responsible for the Kall Out KO app or its content, services, or maintenance.
• Apple has no obligation to provide maintenance or support services.
• In case of any failure of the Kall Out KO app to comply with applicable warranties, you may notify Apple, and Apple will refund the purchase price (if any). Apple has no further warranty obligations.
• Apple is not responsible for any claims related to the app, including:
  • Product liability,
  • Legal compliance,
  • Consumer protection, or
  • Intellectual property infringement.
• You agree to comply with the App Store Terms of Service and all applicable Apple usage rules.
• You represent and warrant that:
  • You are not located in a U.S. embargoed country or on a U.S. Government restricted list.
  • You are using the app in accordance with all local laws.
• Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you.

14.2 Google Play (Android) Terms

If you access or download the Kall Out KO app via Google Play:

• These Terms are between you and Squadifi Ltd, not Google LLC.
• Google is not liable for any claims, damages, or issues arising from your use of the Kall Out KO app.
• You must comply with the Google Play Terms of Service and Google's applicable policies.
• Squadifi Ltd is solely responsible for support, bug fixes, and any user inquiries related to the app.

14.3 Console Access (PlayStation, Xbox)

As Kall Out KO expands to support gaming consoles such as PlayStation and Xbox, the following additional terms apply:

• Some features may be limited or function differently on console versions due to platform restrictions or hardware integration.
• Users must comply with their console provider's Terms of Use, Privacy Policy, and Community Guidelines.
• Squadifi Ltd is responsible for all game content and functionality provided through console ecosystems.
• In the event of any platform-specific dispute, Squadifi Ltd remains the sole point of contact.

14.4 Platform-Specific Feature Limitations

Some features of Kall Out KO may not be universally available across all platforms (e.g., mobile, web, console). Examples include but are not limited to:

• Streaming setup and automation
• OBS integration or third-party overlays
• Advanced chat or reaction controls
• Real-time gifting or credit withdrawals
• Custom arena hosting or game creation tools

Such features may be unavailable, restricted, or delayed in rollout depending on your access method. For the most current list of supported features, visit our Support Centre or refer to the in-app documentation.

15. Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, or if you need support related to your account, policies, or platform usage, please contact us using the details below:

Our support team aims to respond to all genuine enquiries within 3–5 working days. Please include your username, account email, and a clear description of your query to help us assist you as efficiently as possible.

For specific requests such as data deletion, disputes, or moderation appeals, please include the relevant section reference (e.g., "Section 9: Dispute Resolution") in your subject line or message.