Kall Out KO – Privacy Policy

Welcome to Kall Out KO! Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use the Kall Out KO platform, including access via our web, iOS and Android mobile apps, or console integrations (e.g., PlayStation, Xbox).

By using Kall Out KO, you agree to the collection and use of your information as described in this Policy and in accordance with our Terms of Service.

1. Introduction

This Privacy Policy applies to all users and covers:

• What information we collect and why.
• How we use and protect your data.
• Your rights and control over your data.

Note: Some features may differ between web, mobile, or console versions. Please review our Platform-Specific Terms for more information.

2. Information We Collect

2.1 Personal Data

Includes details that identify or can be used to identify you:

• Name, email, username, and contact information
• Account preferences and subscription status
• Date of birth and verification documents (if required for KYC)
• Payment and withdrawal details (via third-party processors)

2.2 Usage Data

Collected through automated means such as:

• IP address, browser and device details
• Event check-ins, gameplay stats, match outcomes
• Live stream logs and viewer interactions
• Token, Belt, and Credit transaction history

2.3 Communications & Support

If you contact us or participate in community activities:

• Support tickets and chat logs
• Event reports, abuse complaints, and moderation notes
• Feedback for beta features, surveys, or bug reports

3. How We Use Your Data

We process your data for:

• Platform Functionality: To enable gameplay, streaming, events, and transactions
• Account & Identity Management: Including verification for withdrawals
• Subscription Handling: For billing and membership status
• Referral Program Tracking: To manage invites, rewards, and prevent fraud
• Security & Moderation: To prevent abuse, fraud, or misuse of services
• Analytics & Improvements: To monitor performance, detect bugs, and optimise features (including beta tools)
• Marketing & Promotions: Only with your consent or as part of Platform engagement (e.g., highlight reels, leaderboards)

See also: Digital Goods & Virtual Currency Policy, Subscription Terms & Billing Policy, Affiliate & Referral Program Policy.

4. How We Protect Your Data

We use a layered security approach:

• Encryption: Data is encrypted during transmission and at rest
• Access Restrictions: Role-based access for authorised staff only
• Regular Monitoring: Vulnerability scans and security audits
• Fraud Detection Systems: Monitors suspicious behaviour during gameplay, deposits, or withdrawals

5. Sharing Your Data

We do not sell your data. We may share it with:

• Payment Processors (e.g. Stripe, Apple Pay, Google Pay)
• Game Platform Integrations (e.g. Twitch, YouTube, PlayStation)
• Analytics & Marketing Tools (e.g. Google Analytics, campaign tools)
• Legal Authorities where required for fraud prevention or compliance

For full details, see: Third-Party Services Policy.

6. Your Rights (UK GDPR)

As a user in the United Kingdom, you have the right to:

• Access your personal data
• Correct any inaccuracies
• Delete your account data (subject to retention clauses)
• Restrict or object to certain uses
• Export your data in machine-readable format

See also: Data Retention Policy.

7. Data Retention

• Account data is stored as long as the account remains active.
• Gameplay, challenge, and transaction data are retained for 7 years.
• Inactive accounts are anonymised or deleted after 12 months.

8. Cookies & Tracking

We use cookies to:

• Store preferences
• Track user behaviour for analytics
• Support advertising (non-personalised unless consented)

See: Cookies Policy

9. Children's Privacy

• Minimum age requirement: 18 years
• Users under 18 will be removed if discovered.

For more, see: Age Verification & Child Safety Policy.

10. Cross-Border Data Transfers

If we process data outside the UK, we use:

• UK-approved Standard Contractual Clauses (SCCs)
• Adequacy decisions (for recognised jurisdictions)

11. Beta Features & Testing Participation

If you opt into beta features (e.g., streaming automation, mobile app functions):

• Data collected may include bug reports, crash logs, or usage feedback
• Features may change or be removed without notice
• Participation may be subject to non-disclosure or test agreements
• No guarantees of uptime, availability, or support

See: Beta Features Policy

12. Affiliate & Referral Program

If you participate in a referral or affiliate program:

• Your referral activity (e.g. sign-ups, link usage) will be tracked
• Rewards may be withheld or revoked if abuse or fraud is detected
• Rewards are not guaranteed and may be suspended or modified

See: Affiliate & Referral Program Policy

13. Platform-Specific Access

This Privacy Policy also applies when using Kall Out KO via:

• iOS App (Apple App Store)
• Android App (Google Play)
• Consoles (e.g. PlayStation, Xbox)

Certain features, rewards, or event access may vary by platform. For specifics, review our Platform-Specific Terms.

14. Changes to This Policy

We may update this Privacy Policy when necessary. We will:

• Notify users via email or in-app notice
• Post the updated version on our Policy Updates Page

15. Contact Us